Privacy Policy — 887bat

Introduction

This Privacy Policy ("Policy") describes how 887bat ("we", "us", "our", "the Platform") collects, processes, stores and discloses personal information obtained from users ("you", "User", "Player") of the 887bat platform available at https://887bat.cam and any associated mobile applications or services (collectively, "the Services").

887bat is an English-language online betting and casino information platform built for Pakistani users. We take our data protection responsibilities seriously and are committed to handling your personal information with care, transparency and respect. This Policy is written in plain English to ensure it is accessible and understandable to all users, including those based in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and elsewhere across Pakistan.

By registering an account or using the Services, you confirm that you have read and understood this Policy. Where processing is based on your consent, you also confirm that you provide that consent freely. If you do not agree with this Policy, you should not use the Services.

Definitions

The following definitions apply throughout this Privacy Policy:

• "Personal Data" means any information relating to an identified or identifiable natural person.
• "Processing" means any operation performed on personal data, including collection, storage, use, disclosure, erasure or destruction.
• "Data Controller" means the entity that determines the purposes and means of processing personal data — in this case, 887bat and its Operator.
• "Data Processor" means any third party that processes personal data on behalf of the Data Controller.
• "KYC" means Know Your Customer — the identity and document verification process required by anti-money laundering regulations and the Operator's licence conditions.
• "Cookies" means small text files placed on your device by the Platform to store preference and session information.
• "Consent" means a freely given, specific, informed and unambiguous indication of agreement to processing of personal data for a stated purpose.
• "Supervisory Authority" means the competent data protection regulator in the jurisdiction governing this Policy.

Data We Collect

We collect personal data through several means: directly from you when you register or use the Services, automatically through technical systems, and occasionally from third-party verification partners. The categories of data we collect are set out below.

We do not collect sensitive special-category personal data (such as health information, religious beliefs, political opinions or biometric data) unless specifically required by applicable law or responsible gambling obligations, in which case we will obtain your explicit consent in advance.

Legal Basis for Processing

We process your personal data only where we have a valid legal basis to do so. The legal bases we rely upon are as follows:

• Contractual Necessity: Processing required to provide the Services under our Terms & Conditions — including account registration, transaction processing, KYC verification and customer support.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering (AML) obligations, fraud prevention duties and responses to lawful requests from competent authorities.
• Legitimate Interests: Processing that serves our genuine business interests where those interests are not overridden by your rights — including platform security, fraud detection, service improvement and internal analytics.
• Consent: Processing for marketing communications, certain cookie categories and any other purpose for which we explicitly request your agreement. You may withdraw consent at any time without affecting the lawfulness of prior processing.

How We Use Your Data

We use the personal data we hold about you for the following purposes, always in accordance with a valid legal basis as described in Section 4:

• Account Management: Creating, maintaining and securing your 887bat account, including password resets, session management and multi-factor authentication where applicable.
• Identity Verification (KYC): Verifying your identity and age in accordance with AML and licence requirements before activating your account or processing withdrawals.
• Transaction Processing: Facilitating deposits, withdrawals and bet settlements, including communication with payment processors. References to Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are contextual only and do not imply those providers endorse or support gambling.
• Customer Support: Responding to your queries, complaints and feedback submitted via live chat or email.
• Fraud and AML Prevention: Detecting, investigating and preventing fraudulent transactions, money laundering, collusion and other prohibited conduct as described in our Terms & Conditions.
• Responsible Gambling: Monitoring play patterns to identify potential problem gambling indicators and enforcing self-exclusion requests or account restrictions where appropriate.
• Service Improvement: Analysing aggregated usage data to improve the functionality, content and user experience of the platform.
• Marketing Communications: Sending promotional offers, bonus notifications and platform updates where you have provided consent to receive such communications. You may opt out at any time.
• Legal Compliance: Meeting our obligations under applicable law, including responding to court orders, regulatory requests and law enforcement inquiries.

We will not use your personal data for any purpose that is incompatible with the purposes listed above without first informing you and, where required, obtaining your consent.

Data Sharing & Disclosure

887bat does not sell, rent or trade your personal data to any third party for commercial gain. We share personal data only in the circumstances described below, and only to the minimum extent necessary for the stated purpose.

• KYC and Identity Verification Partners: Licensed third-party identity verification providers who process your documents and confirm your identity on our behalf. These partners are bound by strict data processing agreements.
• Payment Processors: Financial intermediaries required to facilitate deposits and withdrawals. Data shared is limited to what is technically required to complete the transaction.
• Platform Technology Providers: Software vendors, hosting providers and analytics services that support the operation of the platform, each engaged under appropriate data processing agreements.
• Regulatory and Law Enforcement Authorities: Where we are required by applicable law, court order or regulatory direction to disclose personal data, we will comply and will notify you where legally permitted to do so.
• Fraud Prevention Agencies: Where necessary to investigate or prevent fraud, money laundering or other financial crime, we may share relevant data with specialist fraud prevention organisations.
• Business Transfers: In the event of a merger, acquisition, restructuring or sale of assets involving 887bat, personal data may be transferred to the successor entity. You will be notified of any such transfer and your rights will be preserved.

Data Retention

We retain personal data for as long as is necessary to fulfil the purpose for which it was collected, comply with legal and regulatory obligations, resolve disputes and enforce our agreements. The general retention periods we apply are as follows:

Once the applicable retention period has elapsed, personal data is securely deleted or anonymised in a manner that prevents reconstruction of identifiable information. Anonymised data may be retained indefinitely for aggregate analytical purposes.

Cookies & Tracking Technologies

The 887bat platform uses cookies and similar tracking technologies to operate core functionality, remember your preferences, analyse usage patterns and — where you have consented — deliver relevant promotional content. The categories of cookies we use are described below.

• Strictly Necessary Cookies: Essential for the platform to function. They enable session management, security features and navigation. These cannot be disabled without impairing core functionality.
• Functional Cookies: Remember your preferences such as language, display settings and responsible gambling tool configurations so you do not need to re-enter them on each visit.
• Analytical Cookies: Collect anonymised or aggregated information about how users interact with the platform to help us understand and improve the user experience.
• Marketing Cookies: Used only where you have explicitly consented, to track engagement with promotional content and measure the effectiveness of our campaigns.

You may manage your cookie preferences through your browser settings at any time. Disabling certain cookie categories may affect platform functionality. On your first visit, you will be presented with a consent notice for non-essential cookies.

International Data Transfers

The 887bat platform operates internationally, and your personal data may be transferred to and processed in countries outside your own jurisdiction. Where such transfers occur, we take steps to ensure that appropriate safeguards are in place to protect your data, consistent with the requirements of the Operator's licence jurisdiction.

Safeguards we use for international transfers include:

• Standard contractual clauses approved by the relevant supervisory authority, incorporated into agreements with data processors;
• Transfers only to jurisdictions that have been assessed as providing an adequate level of data protection by the applicable supervisory authority;
• Binding internal data protection policies applied consistently across all entities involved in processing your data.

Your Rights

Subject to applicable law, you hold the following rights in relation to your personal data held by 887bat. To exercise any of these rights, please contact us using the details in Section 14.

• Right of Access: You may request a copy of the personal data we hold about you and information about how it is processed.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data held about you.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent or where processing is unlawful — subject to our legal retention obligations.
• Right to Restrict Processing: You may request that we limit the way we use your data in certain circumstances, for example while the accuracy of data is being verified.
• Right to Data Portability: Where processing is based on consent or contractual necessity, you may request your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to processing based on legitimate interests or for direct marketing purposes at any time. We will cease such processing unless we can demonstrate compelling legitimate grounds.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the competent supervisory authority in the jurisdiction governing this Policy if you believe your data protection rights have been violated.

We will respond to verified data subject requests within 30 calendar days. Where a request is complex or we receive a high volume of requests, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reasons for it.

We may need to verify your identity before processing a request to ensure that personal data is not disclosed to unauthorised parties. There is no charge for exercising your rights in most circumstances.

Children's Privacy

The 887bat platform is strictly for adults. We do not knowingly collect personal data from individuals under 18 years of age, or under the higher minimum age required by the Operator's licence jurisdiction. The registration process includes age verification steps and KYC requirements specifically designed to prevent access by minors.

If we become aware that personal data has been collected from a minor without appropriate parental consent, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the platform, please contact us immediately at the address given in Section 14.

Security Measures

887bat implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, disclosure, alteration or destruction. Our security framework includes, but is not limited to:

• Encryption of personal data in transit using TLS and at rest using AES-256 or equivalent standards;
• Role-based access controls ensuring that only authorised personnel can access identifiable user data;
• Regular security assessments, penetration testing and vulnerability management processes;
• Audit logging of access to sensitive data systems;
• Staff training on data protection obligations and secure data handling practices;
• Incident response procedures designed to detect, contain and remediate data security incidents promptly.

While we apply industry-standard safeguards, no system is entirely immune to security risks. You play an important role in protecting your own data by maintaining a strong, unique password for your 887bat account and not sharing your credentials with any third party.

Policy Amendments

We may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law or the Services we offer. When we make material changes, we will notify you by email to your registered address or through a prominent notice on the platform prior to the changes taking effect.

The effective date displayed at the top of this page indicates when the current version of the Policy entered into force. We encourage you to review this Policy periodically. Your continued use of the platform after the effective date of any revised Policy constitutes your acceptance of those changes.

Where a change requires your fresh consent — for example, a new processing purpose that is not compatible with the original purpose — we will seek that consent separately before proceeding.

Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way we handle your personal data, please reach out through the following channels:

• Data Privacy Support Email: [email protected] — please include "Privacy Request" in your subject line for faster routing. This address is displayed as plain text only and is not a clickable link.
• Live Chat: Available via the platform interface during staffed hours. For data subject requests, written correspondence via email is preferred as it creates an auditable record.

We aim to acknowledge all privacy-related correspondence within 5 business days and provide a substantive response within 30 calendar days, or sooner where the matter is straightforward.

For responsible gambling concerns, please visit our dedicated Responsible Gambling page. For general platform queries, please review our FAQ page before contacting support.